I submitted my invoice but have not been paid yet. What should I do?

All invoices from community providers are paid on a “net-30” term, as referenced in our community provider agreement. This means that once we receive your correct invoice, we will send payment within 30 days.

If you are a material provider and have not received payment within 30 days, please email materialvendors@ileadexploration.org so that we can assist you.

If you are a service provider, please regularly check the payment status by logging in to your community provider account on the community provider billing site. If you see a purchase order that is listed as PAID, this means that our accounting department has processed your invoice and is preparing payment (net 30). To verify whether a check has been issued, click on the batch # for the purchase order. This will take you to the batch report for the PO. Check the bottom of the batch report in the notes section to verify whether a check number and date are listed (this means a check is on its way to you). This process generally takes the full 30 days (net 30) from the date you submitted your invoice. If it is greater than 30 days and you still have not received your check, please email us so that we can assist you.